Then uninstall spss 16, the uninstaller does half work because you cannot reinstall spss 16 because it is already installed (?!). Spss 16 crashes if the output gets large. Spss 11 will not work the way it used to do after installing version 16. Spss is aware of the problem and says: zip your files. Once you have spss 16 on a Intel mac you can no longer atach a sav (spss 16 sav and spss 11 and spss 10 savs) file to your mail, not in eudora, not in safari not in mac mail not in firefox all e-mail programs crash, or even the mac crashes. A more rigorous product testing would have saved them and me a lot of time and nerves. Secondly, I urge SPSS to review their internal processes for software testing. However, I also suggested two steps on SPSS's part in my reply: Firstly, SPSS should publicly acknowledge certain issues with SPSS 16 for Mac. We're sorry." Why does it always have to be some sort of marketing speech? Anyways, I do appreciate their invitation to their beta program which I am going to accept (criticism should always be constructive, eh?). Why can companies never ever say something like: "We know we screwed up big time. That may sound like splitting hairs, but to me, it's a difference. However, note that they apologize for the inconvenience SPSS caused, but not for the bugs, i.e.
I do acknowledge the friendly mail and the fact that they didn't try to reason or to justify certain issues. Beta testers get a free copy of the final software.
Would you like to participate? We would love to have your input. We are getting ready to start beta testing SPSS 17.0 for all three platforms - Windows, Mac and Linux - in a couple months.
Your bugs, issues and suggestions have been logged and we will work on fixing them in future releases. I want to acknowledge your email/blog and apologize for the inconveniences caused by SPSS 16.0 for Mac. replied to my open letter on the poor quality of SPSS 16 for Mac:
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